Last Updated: October 6, 2025
At treeremovalwalthamma.com, also referred to here as "treeremovalwalthamma.com," "we," or "us," we value your privacy and want you to understand how your information is handled.
This policy describes what we collect, how we use it, when we share it, and the choices available to you. By visiting treeremovalwalthamma.com or any website that references this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Via our ads and apps on third-party websites when they link to this policy
It does not cover information gathered offline or on websites outside our control.
Information We Collect
We collect three categories of information:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details about your service request, such as location, scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages viewed, links clicked, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening
- Advertising and analytics data, including email engagement
Your information may be handled in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you on future visits
- Measure site performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you do, some site features may not function properly.
Third parties may also place cookies, and we do not control those tools.
Interest-Based Advertising
We may partner with advertisers to display ads that reflect your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Process and complete your service requests
- Connect you with service providers that match your request
- Communicate with you about requests, updates, and support
- Personalize your experience and our marketing
- Support analytics, research, and product development
- Detect, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and satisfy legal obligations
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed to fulfill that request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We also share information with vendors that help run the Website and our business, including providers of analytics, security, payments, support, and marketing services.
They may use personal information only to perform services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information to comply with legal requirements, protect rights and safety, or investigate fraud and abuse.
Business Transfers
We may share information in connection with a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive your information may follow their own privacy policies.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing messages from us. This does not affect messages from providers with whom we shared your request.
- Cookies: Adjust browser settings or use the opt-out links above to manage cookies.
Access and Control
You may ask us to:
- See the data we have about you
- Correct inaccurate data
- Delete data, subject to legal or operational requirements
- Share concerns about how we use your information
Use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- Type and sensitivity of the data
- Risk of harm
- The reasons for processing
- Legal obligations
- Whether the same purpose can be achieved in another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage system can be considered completely secure.
Children's Privacy
The Website is not intended for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you live in California, you have the rights below, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collection and use
- Categories of third parties with whom we shared information
- Specific pieces of personal information we hold about you
Right to Delete
You may ask us to delete personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and write "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We confirm requests before taking action. Requests that cannot be verified or are excessive may be refused.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is designed for U.S. residents.
If you access it from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after updates are posted, that means you accept the revised policy.
How to Contact Us
Arbor Tree Care
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."}
